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Exam Code: 646-230
Exam Name: Cisco (Advanced Unified Communications AM)
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NO.1 A company's mission is to support its customers' technical needs. Its consultants work from
home or on site. They must often work in teams to exchange information about new products and
implementations. Choose the Cisco Unified Communications tool, features, and functions that will
best support this company's goal.
A.Unified Messaging, delivering every voice, email, and fax message into a single inbox
B.Presence, providing information about consultants, such as availability and busy status
C.Collaboration, bringing together voice, video, and web conferencing
D.Contact Center solutions, delivering intelligent contact routing, desktop and telephony integration, and
multichannel contact management
Correct:C
Cisco 646-230 646-230 questions 646-230 demo
NO.2 Cisco Unified Communications Manager Express would be most appropriate for which potential
customer?
A.an organization that needs to support a large number of teleworkers
B.a global organization with many offices around the world
C.an organization with several regional and branch offices
D.a small organization with approximately 100 employees
Correct:D
Cisco 646-230 646-230 questions 646-230 demo
NO.3 Which feature is handled outside of Cisco Unified Communications Manager?
A.call processing
B.signaling and device control
C.dial plan administration
D.RTP media path switching
E.directory services
F.programming interface to external applications
Correct:D
Cisco 646-230 646-230 questions 646-230 demo
NO.4 Which two statements regarding the advantages and benefits of security implementations in
Cisco Unified Communications solutions are true? (Choose two.)
A.The Cisco 1861 Integrate Services Router provides built-in security with hardware encryption and
decryption.
B.Voice clients are critical elements in the Cisco Self-Defending Network, which integrates security
throughout all aspects of the network.
C.Cisco Unified IP phones provide Extensible Markup Language (XML) capabilities to extend security
functions on a phone.
D.Cisco Unified Communications Manager Express is runs on Linux in order to protect against
vulnerabilities and attacks.
Correct:A B
Cisco 646-230 646-230 questions 646-230 demo
NO.5 An account manager requires an easy-to-use, web-enabled tool to demonstrate to a prospective
customer the benefits of a converged network in terms of productivity enhancements and real
estate savings. What should the account manager use?
A.Cisco ROI analysis
B.Cisco CNIC
C.business case from the industry of the prospect
D.customized hurdle rate analysis
Correct:B
Cisco 646-230 646-230 questions 646-230 demo
NO.6 Which three statements about Cisco Unified MeetingPlace are true? (Choose three.)
A.Cisco Unified MeetingPlace software can be installed on an MCS server platform.
B.Cisco Unified MeetingPlace Audio Server must be installed on an MCS server platform.
C.In order to implement video conferencing, you will need the Cisco Unified VC35xx series.
D.Cisco Unified MeetingPlace is a purely software-based solution.
E.Cisco Unified MeetingPlace is scalable up to 1000 simultaneous web conferences.
F.Cisco Unified MeetingPlace only supports voice and video conferences.
Correct:A C E
Cisco 646-230 646-230 questions 646-230 demo
NO.7 Which statement about Cisco Unified Communications Manager Express and Cisco Unified
Communications Manager is correct?
A.Cisco Unified Communications Manager Express is router-based and Cisco Unified Communications
Manager scales up to 240 users.
B.Cisco Unified Communications Manager is router-based and scales up to 24000 users.
C.Cisco Unified Communications Manager is server-based and scales up to 24000 users.
D.Cisco Unified Communications Manager Express is router-based and Cisco Unified Communications
Manager scales up to 30000 users.
E.Cisco Unified Communications Manager is server-based and Cisco Unified Communications Manager
Express scales up to 300 users.
Correct:D
Cisco 646-230 646-230 questions 646-230 demo
NO.8 An emerging airline in South Asia wants to enhance its customer responsiveness. It already
has a web portal by means of which it offers online booking and reservation of tickets. In addition,
it would like to integrate a service by which customers can dial in via phone and be guided
through an interactive audio dialog allowing them to make reservations or book flight connections.
Which Cisco Unified Communications solution would be the best for this issue?
A.Cisco Unified Presence with integration of Microsoft Office Communicator
B.Cisco Unity with unified messaging and integrated call handlers
C.Cisco Unified Customer Voice Portal with VoiceXML
D.Cisco Unified MeetingPlace with IBM Lotus Notes integration
Correct:C
Cisco 646-230 646-230 questions 646-230 demo
NO.9 Which of these Cisco Unified Communications products will most increase employee
productivity?
A.Cisco Unified Communications Manager
B.Cisco Unified Operations Manager
C.Cisco Unified MeetingPlace
D.Integrated Service Router
Correct:C
Cisco 646-230 646-230 questions 646-230 demo
NO.10 Which sales tool provides a Microsoft Excel spreadsheet to calculate cost savings that can be
realized from a Cisco Unified Communication implementation?
A.Cisco CNIC
B.Cisco ROI methodology
C.needs-based competitive differentiator
D.computer telephony integration analyzer
Correct:B
Cisco 646-230 646-230 questions 646-230 demo
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