Latest Nortel 920-316 of exam practice questions and answers

If you are interested in IT-Tests's training program about Nortel certification 920-316 exam, you can first on WWW.IT-Tests.COM to free download part of the exercises and answers about Nortel certification 920-316 exam as a free try. We will provide one year free update service for those customers who choose IT-Tests's products.

What are you waiting for? Opportunity knocks but once. You can get Nortel 920-316 complete as long as you enter IT-Tests.com website. You find the best 920-316 exam training materials, with our exam questions and answers, you will pass the exam.

IT industry is growing very rapidly in the past few years, so a lot of people start to learn IT knowledge, so that keep them for future success efforts. Nortel 920-316 certification exam is essential certification of the IT industry, many people frustrated by this certification. Today, I will tell you a good way to pass the exam which is to choose IT-Tests.com Nortel 920-316 exam training materials. It can help you to pass the exam, and we can guarantee 100% pass rate. If you do not pass, we will guarantee to refund the full purchase cost. So you will have no losses.

Exam Code: 920-316
Exam Name: Nortel (Cisco Lifecycle Services Express)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 69 Questions and Answers
Last Update: 2013-10-01

IT-Tests.com Nortel 920-316 exam questions are made ​​in accordance with the latest syllabus and the actual Nortel 920-316 certification exam. We constantly upgrade our training materials, all the products you get with one year of free updates. You can always extend the to update subscription time, so that you will get more time to fully prepare for the exam. If you still confused to use the training materials of IT-Tests.com, then you can download part of the examination questions and answers in IT-Tests.com website. It is free to try, and if it is suitable for you, then go to buy it, to ensure that you will never regret.

920-316 (Cisco Lifecycle Services Express) Free Demo Download: http://www.it-tests.com/920-316.html

NO.1 Symposium Agent and TAPI can co-reside on the same server if the agent count does not
exceed which?
A. 500
B. 600
C. 750
D. 1200
Answer: A

Nortel test questions   920-316 demo   920-316 exam   920-316   920-316 practice test

NO.2 An enterprise wants to add desktop functionality that is flexible and able to respond to the
different needs of callers based on the skill set the calls is routed into. This mid-sized
organization of 100 agents has the expectation to grow to 150 over the next two years, but
will only accept a low-cost solution. What contact center product provides this flexibility?
A. Symposium Agent with the ability to present the correct screen to the agent based on business
rules
B. Symposium Web Center Portal with the ability to present e-mail, chat, an/or collaboration
screens based on customer requirement
C. Symposium Agent Greeting with its ability, based on skill-set, to customize information for
call presentation
D. Symposium TAPI SP with the ability, based on skillset, to route caller information with the
call delivery at the phoneset
Answer: A

Nortel original questions   920-316   920-316 test   920-316   920-316

NO.3 Estimated wait time, position in queue, message option, massage recording and
announcements are all functionality of what type of port?
A. MIRAN port
B. CallPiLot ports
C. Meridian Mail ports
D. Voice Services Card ports
Answer: C

Nortel dumps   920-316 exam   920-316 demo   920-316 dumps

NO.4 Which two are true for using graphical real-time displays with SECC 3.0?
A. The maximum number of GRTDs is ten
B. GRTD must run on a stand-alone PC
C. SECC 3.0 is backward compatible with all versions of GRTD
D. Each GRTD that runs on a client PC uses one of the Supervisor/Realtime sessiosn of the
SECC
Answer: AD

Nortel   920-316 exam   920-316 dumps

NO.5 Select three true statements of comparison of SECC 3.0 to SymposiumCallCenterServer
A. SECC connects to Option 11C Mini
B. Both provide host data exchange (HDX)
C. SECC has an automated scripting agent, SCCS does not
D. SECC is scaled to accommodate about 75% fewer trunks than SCCS
Answer: ACD

Nortel   920-316 exam dumps   920-316 test answers   920-316   920-316   920-316

NO.6 An SECC contact center with 10 Supervisor clients logged in and using the real time
displays would be using how many of the 75 simultaneous real time sessions?
A. 10
B. 20
C. 30
D. 40
Answer: D

Nortel exam   920-316 test questions   920-316   920-316

NO.7 What Windows sub-components are used in the communication exchange between the
Symposium Agent server running IIS, and the agent desktop running internet Explorer?
A. DCOM and MTS
B. HTTP and DCOM
C. LDAP and MTS
D. ODBC and COM
Answer: B

Nortel   920-316   920-316   920-316   920-316 answers real questions

NO.8 Symposium Agent provides enterprises with the ability to add agents in groups and to
purchase licenses incrementally to meet the growth demands of the CTI
screen-pop-enabled agents. What license packages are available to configure?
A. 1, 10, 50, 100, 200, 500
B. 1, 5, 10, 25, 100, 250, 500
C. 1, 5, 10, 50, 100, 200, 300, 500
D. 1, 10, 25, 50, 75, 100, 300, 500
Answer: A

Nortel   920-316   920-316   920-316   920-316   920-316 test answers

NO.9 What is the recommended CPU specification for symposium Agent server in stand-alone
versus co-resident mode with TAPI for 100 agents, assuring Windows NT service pak5?
A. SA will only run on a Windows 2000 platform and so cannot be sized in this scenario
B. SA will support 100 active agents in either stand-alone or co-resident mode on a Pentium II
100 Mhz CPU clock speed
C. A Pentium II 400 Mhz CPU clock speed server can only support 100 Active Agents in a
stand-alone mode Symposium Agent server
D. SA will support 100 active agents in either stand alone or co-resident mode but requires a
Pentium III 600 Mhz CPU clock speed
Answer: B

Nortel test   920-316 exam   920-316 original questions   920-316 original questions

NO.10 For Symposuim Agent (SA) to be fully operational in a Meridian1 or DMS environment,
what key component must be in place to monitor the client lines?
A. TAPI server must be installed to monitor the client lines
B. TAPI server must be installed to monitor the client lines but only if used to monitor or control
Multiple Appearance Directory Number (MADN) lines
C. There are no other requirements outside of Symposium Agent to monitor client lines.
D. There are no other requirements outside of Symposium Agent to monitor client lines.
Answer: B

Nortel original questions   920-316 exam dumps   920-316 exam   920-316

IT-Tests.com offer the latest MB5-854 Questions & Answers and high-quality C_TSCM62_65 PDF Practice Test. Our HP2-Z24 VCE testing engine and MB5-858 study guide can help you pass the real exam. High-quality MB2-866 Real Exam Questions can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.it-tests.com/920-316.html